Privacy Policy

Last updated: June 30, 2023

Table of Contents

1. Introduction

JagoTest ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

By accessing or using our Services, you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please don't use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

  • Personal Information: Name, email address, phone number, billing information, and other information you provide when creating an account or purchasing our Services.
  • Educational Information: Your exam results, practice test scores, learning progress, and other educational data generated through your use of our Services.
  • Usage Information: Information about how you access and use our Services, including your browser type, IP address, device information, and time spent on various pages.
  • Location Information: General location information derived from your IP address.

We collect this information directly from you when you provide it to us, automatically as you navigate through our Services, and from third parties such as payment processors.

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing your transactions and managing your account
  • Personalizing your experience and delivering content relevant to your interests
  • Analyzing usage patterns to enhance our Services
  • Communicating with you about updates, promotions, and educational content
  • Protecting our Services and users from fraudulent or illegal activity
  • Complying with legal obligations

We may also use your information in any other way we describe when you provide the information or for any other purpose with your consent.

4. Information Sharing

We may disclose your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or others.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for the following purposes:

  • Keeping you signed in to our Services
  • Understanding how you use our Services
  • Remembering your preferences
  • Improving our Services based on usage data
  • Providing personalized content and advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we may retain certain information as required by law or for legitimate business purposes. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Information" section. We may ask you to verify your identity before responding to such requests.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We don't knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Indonesia and choose to provide information to us, please note that we transfer the data, including personal information, to Indonesia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our Services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

JagoTest

Email: support@jagosoal.com

Address: Jl. Sudirman No. 123, Jakarta, Indonesia

Phone: +62 21 1234 5678